Coding and Billing Support for Facilities & Professionals

The Cochlear Coding Support Program is available to provide assistance to healthcare providers, clinics, and facilities with coding questions related to Cochlear's cochlear implants and Baha® auditory implants. Program staff can answer questions related to coding options and guidelines for services and devices according to published reference sources.  Although many questions can be answered immediately, some may require more detailed research with a response available within one to two business days.  

To contact the Cochlear Coding Support Program,
please call 1-800-587-6910, (8 AM - 3 PM Mountain time zone) or email codingsupport@cochlear.com

Billing Code resources:

♦ Coding Sheets — download PDF forms:

Modifiers allow you to report situations in which the procedure or service has been modified by individual circumstances.

♦ Medicare Forms

An Advance Beneficiary Notice, commonly referred to as an ABN, is a notice given to patients to inform them that their insurance payer is not likely to cover a particular service or item. When a healthcare provider plans to perform such a service for a patient, the provider or other staff member should verbally explain the expected lack of coverage for the service, have the patient sign the ABN, and provide a copy of the signed form to the patient as well as keep a copy of the form on file. A specific ABN form is required for Medicare beneficiaries, available at US Department of Health and Human Service's web site. Healthcare providers should check each state's Medicaid requirements and with their individual insurance contracts to determine ABN requirements for other payers/programs.





Last update: 10/13/10