Reimbursement Support for Facilities & Professionals

Cochlear America's Reimbursement Field Managers are regionally-based experts available to assist hospitals, surgery centers, and healthcare professionals with issues such as coding, payment, payer coverage, contracting, and other related issues.

Cochlear America's Reimbursement Field Managers help in the following ways:

• Provide reimbursement support & assistance to:
  • Start up programs
  • Established professional and facility customers
• Collect data and provide information regarding coverage, coding, and payment
• Pursue new coding nomenclature for current and new technology
• Communicate new reimbursement issues and developments both internally and externally
• Host Reimbursement Workshops
• Assist hospitals, clinics, and physician practices with reimbursement concerns and program viability issues
  • Practice management
  • Contracting
  • Coding
  • Coverage and payment concerns
• Advocate for positive coverage and reimbursement with commercial/state/federal payers
• Collaborate and initiate strategies from a legislative perspective to reduce barriers of access and improve payment
• Work together with billing and order entry on issues concerning coverage and payment of parts and accessories
• Provide reimbursement support related to clinical studies

How to contact your Field Reimbursement Managers:

LuAnn Russo - Director
877-742-1121 - lrusso@cochlear.com

Kalisha Barrett - Central Region -
Sr. Field Reimbursement Manager
866-477-0906 - krussell@cochlear.com

Erik Tolsma - East Region -
Field Reimbursement Manager
877-742-1118 - etolsma@cochlear.com

Marie Gambeno - West Region -
Field Reimbursement Manager
800-216-8519 - mgambeno@cochlear.com