Customer Service Contact Information
Cochlear Americas Customer Service is available by phone from 7am — 5:30pm Mountain Time.
Cochlear Main Number 1 (800) 523-5798
Clinic Customer Service 1 (877) 883-3101
A dedicated team for clinics in your region to provide all your customer service needs.
Hear Always 1 (800) 483-3123
Your recipients can call Hear Always for assistance with troubleshooting or device questions.
Email: Hear.Always@cochlear.com
Recipient Customer Service 1 (800) 523-5798
A team committed to meeting all of your recipients customer service needs.
Email: customer@cochlear.com
OMS Insurance Support 1 (800) 633-4667 option 4
Your recipients can call for free assistance with insurance reimbursement questions.
Email: Reimbursement@cochlear.com
Español: Necesito hablar con alguien en Español: Llamar: 1 (800) 523-5798 o Correo
Electronico: latinamerica@cochlear.com
Frequently Used Cochlear™ Phone Numbers
